Terms and Conditions

Before any project can be scheduled or initiated, the following items are required:

• Written acceptance of this estimate must be received by Unique Construction from the current homeowner.
• If the property where the work is to be performed is involved in an active real estate transaction, written acceptance must be received from both the buyer and the current homeowner, and deferred payment plan (DPP) terms shall apply.
• A deposit in the amount of the total invoice, equal to 100% of the accepted estimate, must be received by the office on the day of acceptance unless otherwise agreed to in writing.
• Deposits may be paid by cash, cashier's check, money order, credit card payment online, or credit card payment over the phone.

• If the invoice is not paid in full when the work is completed and payment is due, interest shall accrue on all overdue amounts at a rate of 18% per year.
• After 6 months of default on agreed payments, the Company may turn the outstanding balance over to collections.
• By accepting these terms, the Customer agrees to pay all costs of collection, including but not limited to reasonable attorney's fees, court costs, collection fees, and related expenses.
• The Company accepts personal checks but reserves the right to refuse payment by personal check.
• Any returned or unprocessed personal check shall result in a flat fee of $50.00 per occurrence.
• If the Customer purchases materials and the Company is required or requested to pick them up, a delivery charge of $50.00 per occurrence shall be added to the Customer's account and paid in full upon completion of the project.
• Customer acknowledges that nonpayment or any past-due balance owed to the Company shall void any and all warranties issued by the Company.
• Project requests and estimate requests from Customers with past-due accounts may be declined until the past-due balance, interest, and any other fees owed to the Company have been paid in full.
• Any returned payment, failed payment, or nonpayment by the Customer shall be considered a breach of this agreement and may result in all work being halted immediately.

Although most projects are completed without issue, the Customer acknowledges that construction projects may involve delays, unforeseen conditions, and circumstances outside of the Company's control. Delays may occur for reasons including but not limited to weather, material availability, special-order items, labor scheduling, hidden damage, unforeseen conditions, or additional work determined to be necessary for proper completion.

When feasible, the Company requests that the Customer be present on the first day of the project to establish clear communication, review expectations, and confirm the intended scope of work.

All work performed by the Company will be completed according to standard building practices. If the Customer expects or requires a different standard, finish level, material, method, or detail, the Customer must communicate that request to the Project Manager or office before the project begins.

If unforeseen issues are discovered, the Company will notify the Customer and provide a change order before proceeding with additional work. Unforeseen issues may include, but are not limited to, wood rot, framing issues, structural concerns, levelness, plumbness, water damage, inaccessible areas, or other hidden conditions.

If any part of the property is inaccessible and prevents the Company from completing the specific scope of work listed in the accepted estimate or an accepted change order, additional options will need to be discussed between the Customer and the Company. This includes, but is not limited to, attics, crawlspaces, and other locations that are not accessible.

The Customer agrees to remain reasonably available for communication during the project. If a decision is required in order for the Company to continue work, and the Company is unable to reach the Customer after reasonable attempts, the Customer authorizes the Company to make a reasonable decision based on standard building practices, site conditions, project progress, and the accepted scope of work.

The Customer acknowledges that such decisions may affect appearance, material selection, installation method, cost, and/or schedule, and shall be responsible for any additional cost associated with reasonable decisions made by the Company when the Customer is unavailable.

The Customer shall not request, direct, or authorize Company workers, subcontractors, or representatives to perform work outside the accepted estimate, work order, or approved change order without written approval from the Company.

If the Customer requests additional work directly from Company workers or subcontractors outside the accepted scope, a $250.00 administrative fee may be added to the Customer's invoice, in addition to the Company's standard charges for labor, materials, equipment, supervision, overhead, and profit for the additional work. No verbal request made to a worker or subcontractor shall modify the accepted scope of work unless approved by the Company in writing.

If unforeseen conditions, Customer requests, material changes, hidden damage, or additional work require a change order, the change order must be approved in writing and paid in full before the additional work is performed or before work continues, unless otherwise agreed to by the Company in writing. The Customer acknowledges that change orders may affect the total project cost, completion timeline, material requirements, scheduling, and scope of work.